#TLL #leatherlaundry #shoespa #shoelaundry #shoerepair #shoecare #leathercare #jacketrepair #bagspa #bagrepair #beforeandafter #video #delhi #mumbai
Dear Mumbai Patrons,
We keep getting a lot of queries, so we decided to make a blog post about the same 🙂
TLL is very much catering to patrons in Mumbai. We have a virtual office in Cuffe Parade, not a shop/showroom. So we do not have a direct customer interface , but operate more like a call centre with a door pick-up and drop-off service through our trusted logistics partners in Mumbai.
We have earned the trust and accolades of a number of patrons in Mumbai over the last 1.5 years and they seem to be very delighted and satisfied with our portfolio of services.
We are niche spa service for premium leather goods- We clean, colour, restore, revive and repair all things leather! So if your expensive Louis Vuitton handbag or that favourite pair of Tod’s suede loafers need some tender loving care, then give us a tinkle and we will pamper them for you!
Louise Vuitton handbag handle repair, Louis Vuitton canvas wallet cleaning, Dior handbag colour change, Ferragamo bellies sole replacement, Prada suede loafers cleaning.
Call us at +919711255431 or email at firstname.lastname@example.org today!!
#mumbai #cuffeparade #leatherlaundry #cleaning #leather #repair #handbagspa #leatherspa #bagrepair #shoerepair #shoelaundry #shoecleaning #premium #dior #louisvuitton #ferragamo #burberry #bottega #leathercare #jacketrepair #bagcleaning #shoepolishing #recolouring #canali #chanel #coach #prada #fendi #gucci #hermes
Sometimes you need to add some breathing room to your leather shoes.
Whether the last pair of those great Allen Edmonds were just a half-size too small, or your favorite $400 Pradas just don’t fit the way they used to– it’s crucial to know how to stretch them out and do it right.
We came up with a few ways to help.
1. Go see a professional.
A great device is used by professionals to stretch shoes for customers. It expands length-wise and width-wise to ensure your shoe is getting stretched in just the right places to match your foot.
We recommend dropping by your local shoe repair shop to get the job done, rather than investing in a shoe stretching device itself and not using it very often.
2. Use a good spray.
No matter which method you use to stretch your shoe, it’s important to use a good shoe stretcher spray beforehand.
If your shoe doesn’t need too much of a stretch, you might even get by with just that.
3. Get crafty at home.
If stretching your shoes is a common recurrence for you, then you might want to consider some DIY methods.
We recommend freezing a bag of water inside your shoes, so that when the bag expands, it stretches the leather as well (repeat as many times as needed).
Alternatively, we recommend heating your shoes with a hair dryer. Wear the shoes with thick socks, and aim the hairdryer at specific parts of the shoe that need a little more wiggle room.
Several blogs, including Shoe Digest , also recommend stuffing the shoes with peeled potatoes overnight. So that’s also an option, though we’re not sure how they’ll smell the next morning.
4. Try to buy shoes that fit.
Lastly – or perhaps firstly – you should always aim to buy shoes that fit.
Podiatrist Paul Greenberg of Mount Sinai Hospital and Belvedere Podiatry Group says it’s not a good idea to buy uncomfortable shoes with the intention of stretching them out later.
“They should be comfortable from the start,” he said.
Remember that your feet will swell as the day wears on, so try to avoid early morning shoe-shopping trips, and head to the shops after work instead.
Source: http://www.businessinsider.in- The right way to stretch your leather shoes.
People that love using leather products particularly cherish the weathered look that comes with regular use and passage of time.
It is the hallmark of a high quality, genuine leather product – a patina, a soft sheen that develops on the surface of the leather, imparting a character, a personality to the product. It is like an indelible stamp of ownership, a coat of arms – unique for every user.
Just like the wrinkles in the face of a weathered explorer tell a thousand tales, the weathering of leather also tells a story – of adventures undertaken, treasures found and a secret knowledge!
A naturally developed patina is the ultimate in leather snobbery – but it takes time, as all good things do. The darkening in some places, the honey glaze in others, and even the scratches and scuffs that come with a natural usage – all of them go into creating an aura of weathering that is truly beautiful to behold.
Leather connoisseurs value the patina to an extent that leather producers, makers of leather products, and the owners go to great lengths to develop it artificially!
How Does a Patina Develop on Leather?
A patina is something unique to natural products – leather gets it, so does wood. If ever there was something as aging gracefully – a patina is a shining (you see the pun?) example of it!
Leather is a natural product – and it ages. Also, it absorbs the traces of life around it – the natural body oils that your body produces, water, moisture, conditioner, dirt, dust, sunlight, heat – the leather absorbs it all. Over time, it develops a sheen in some places – while some spots may see a relative darkening.
The more you handle your leather product around, and the way you handle it, also affects the nature and degree of patina that develops. If you use the product naturally – in a usual way with the usual standard of leather care, a patina is likely to come up gradually.
And yes, the scratches and scrapes that gather on the surface are also an integral part of the patina.
However, if you are an extremely careful user that wipes you leather stuff clean after using it every time, and maybe use a conditioner once in a while, and store it most carefully – the patina will take much longer to set in.
What Leathers Show the Best Patina?
The thumb rule is – the less the leather is processed, the better and more pronounced the patina will be. Conversely, highly finished or spray-painted leather will hardly, if ever, gather a patina.
So, a vegetable tanned leather product with an unfinished surface is the best candidate to develop a nice patina, pull-up leather is the next in patina hierarchy, while finished, chrome-dyed leather will hardly ever develop one. Patent leather will almost never develop any patina.
Also, a full-grain leather product will develop a better patina than that on a split-leather product.
The patina develops on almost all types of leather – cow leather, ostrich leather, alligator leather etc. A stingray leather product, however, will naturally resist a patina since it is covered in hard enamelled pearls that will not wear down easily.
How Can You Develop a Patina on Your Leather Products?
While patina development is a natural process, you can certainly lend it a helping hand! If you want a patina, you can speed up the process, and if you would rather have a new looking products, you can delay the process.
The first step would be in choosing the type of leather that goes into making the product – a natural finished, vegetable tanned, or hand-painted leather product will be an ideal candidate for developing a patina.
Then, when you have bought the product, you will need to use it in a natural way – with normal standards of care. Maybe you are sitting on your sofa, munching popcorns and watching a TV show, and you get a call on your phone. You don’t actually need to go and wash you hands before you pick up the phone that is encased in a genuine leather iPhone case.
However, you may be the type that likes to retain the new, store-bought look on your leather accessories for as long as possible. In that case, you may want to select leathers with more surface finish.
A leather variety that is naturally resistant to patina development – stingray leather. This is due to the unique natural constitution of stingray leather – it has a surface armor of hardened enamel pearls that make it almost impervious to natural usage wear.
And of course, you will need to wipe and clean your products more often if you want to delay the patina development.
How Long Will It Take to Develop a Nice Patina?
Well, it takes time. But don’t the good things in life come to those who are willing to wait?
The patina development process – if done naturally – takes time. But trust us, the results are well worth the wait!
There are examples of leather bags that have been out there for over decades – and have evolved the most beautiful patina!
Smaller leather products – such as wallets, or leather iPhone cases, may develop a gorgeous patina in shorter time frames – since they tend to be used and handled much more frequently.
Does A Patina Affect the Life of the Product?
Short answer: NO.
A patina on a leather surface is just a manifestation, a symbol, of the natural aging process of a natural product. It is NOT the cause of it.
A patina does not affect the longevity or sturdiness of a product. If anything, it only increases the beauty, the value and the feel of the product.
Source: This blog piece has been extracted from ullushop.com(leather patina- the art of graceful aging) – reblogged by The Leather Laundry
We decided to re-post this excellent blog post written by our Bangalore Partner Zeshan Rahaman at http://www.theleatherboutique.wordpress.com
The best Leather accessories are made with the finest Analine and Nappa leathers. The colours range from bright colours to classic shades. In both cases they are prone to accidents (like all other things) and can get stained or dusty/ musty with misuse and neglect. Please remember that every product is crafted to weather well and look better with time. However, as with all good things, you need to invest a little bit of time in keeping your collection happy.
– Do not expose your Leather directly to any of the elements. Direct sunlight and getting soaked in rain will mean there will be consequences like extra dryness and discolouration. So try and keep it protected.
– If your piece does get soaked, remember to condition it quickly while the pores are still open and then dry it (away from direct sunlight).
– Mildew catches on in humid regions and can be removed by making a mixture of alcohol diluted with water. Wipe the mildew area with a cloth dipped in the diluted alcohol, then allow it to dry. If the mildew persists, use mild soap and water that contains a germicide, then remove with a clean dampened cloth and then allow it to dry naturally and away from direct sunlight.
– A layer of dust can be done away with by gently wiping your precious bag with a slightly damp, soft (flannel) cloth.
– Spills must be quickly soaked up. The more they sit unattended on your the more chances of irreversible damage. Wipe it with a clean cloth or sponge and if needed, follow up with another wipe with lukewarm water and then allow it to air dry.
– Fresh stains (like food) can be cleaned up quickly with a damp cloth. Stains from oil or grease can be lifted by grinding ordinary blackboard chalk, sprinkling the area, and leaving the powder on for a full day. Don’t rub the powder into the leather. Leave it on for a while, and then simply brush off lightly.
– With more stubborn stains, try a small drop of baby wash or a mild moisturizing soap like Dove. When rubbing, use even round circles. To remove the soap, use another clean, damp cloth without water. Allow it to dry for at least an hour before use.
– For suede or nubuck leather, use a suede brush and suede protector (available at most leather shoe stores) to keep the suede in good condition.
– Get hold of a waterproof leather spray to keep it protected always.
The right route to the perfect TLC spa session for your precious TLB is: Cleaning, Conditioning, Polishing and Use. Choose cleaning products with care and sit in a well-ventilated area while doing it.
Good Leather is an investment. Treat it well enjoy it for generations to come.
Dear Patrons- We believe that you have been very hassled about making payments post the demonetisation drive! We do not have a debit/credit card payment facility, nor are we using e-wallets like paytm and the like! NEFT bank transfers are painstakingly tedious and time consuming and not all of you have cheque books! After thorough research, we feel pleased to inform you that UPI (unified payment interface) is the future of a cashless economy and we are now accepting seamless online payments through VPA (virtual payment address). It is surprisingly easy and quick with no additional fee! We urge you to read this article –
Of late, you’ve probably been hearing a lot of jargon flying about money transfers – terms like UPI, NPCI, IMPS, among others. There’s been a lot of excitement about new UPI apps such like Axis Bank’s Axis Pay, ICICI’s Pockets, andFlipkart’s PhonePe, but what do these apps do? We’re here to help and make sense of all these terms.
What is UPI?
In really simple terms, the UPI (Unified Payments Interface) is a payments system – just like a cheque, your debit card, or a mobile wallet. The UPI, which went live last week is interoperable between banks, so it doesn’t matter if you have an account with Axis Bank or ICICI Bank or Yes Bank – and that’s thanks to the NPCI (National Payments Corporation of India), which is the same organisation that enables our ATMs to be interoperable, allowing you to use an Axis ATM card in an ICICI ATM, for example. The UPI has gone live with 21 banks including most of the major banks. Missing from the list right now is State Bank of India, but this is expected to change too.
Let’s get into the details now. Here are all the questions we had about the UPI, answered. Let us know if you have any other doubts about the system via the comments, and we’ll try out best to answer.
How to use UPI?
As we explained above, it’s a payments system. You could use UPI apps to transfer money between friends and family or to pay your landlord, or to make a payment at a shop, or to buy something online. The money will be debited from your bank account, and transferred to the recipients account instantly and securely.
UPI apps are based on the IMPS (Immediate Payment Service) system that you might have used with your netbanking app by now, and its available 24×7, even on Sundays and holidays.
How is UPI different from NEFT, RTGS, IMPS?
Good question. First up, NEFT and RTGS both involve a pretty significant delay, so you don’t need to bother about that. UPI is based on IMPS, so in a basic sense, there’s no big difference. UPI apps basically feature IMPS system designed for a mobile world – it’s much more convenient to use, and easier to set up. What do we mean? Well, let’s say that you want to transfer money right now – maybe your friends just got married and you want to send them some cash as a gift they can use in any way they want. Or you need to send money for any other reason.
Right now, using IMPS, you’ll have to go to your bank’s app – no using third-party apps for this – and go to the funds transfer section. Then you’ll have to add a recipient; you have to authorise a recipient before you can send them money, and then until you manually remove them, you’re stuck with them in the recipients list where you could accidentally select them at any time. Adding a recipient means entering a lot of details about them as well – you need to know their bank account number, and IFSC code (and depending on the bank app you’re using, also their bank branch), which are all long strings of numbers. It’s confusing and painstaking.
With UPI, just open a UPI app that’s linked to your account, enter the payee ID (which is something simple and memorable like gopal@icici), the amount, and click transfer.
How do I get started with UPI?
It’s really simple – all you have to do is download one of the 21 UPI apps from the Google Play store that supports the UPI. The full list of banks is here: Andhra Bank, Axis Bank, Bank of Maharashtra, Bhartiya Mahila Bank, Canara Bank, Catholic Syrian Bank, DCB Bank, Federal Bank, ICICI Bank, TJSB Sahakari Bank, Oriental Bank of Commerce, Karnataka Bank, UCO Bank, Union Bank of India, United Bank of India, Punjab National Bank, South Indian Bank, Vijaya Bank and YES Bank.
(Also see: Where to Download UPI Apps From?)
Others such as Bank of Baroda, HDFC, and State Bank of India are coming soon on the UPI. Once you download the UPI app, you need to verify your phone number, and then link your bank account to the app. Once you’ve confirmed your bank details, you’re good to go and can start using the UPI app to send or receive money.
Do I have to have an ICICI account to use Pockets or a Yes Bank account to use PhonePe?
No. This is one of the big plus points of the UPI – it’s interoperable between banks, so you don’t need to have a different UPI app for every account you use. If you’re already using the iMobile app and want to use UPI on that, go ahead because the experience is pretty good, but otherwise, you could download something like Flipkart’s PhonePe, and link all your different bank accounts to that app. You can use the Axis Pay UPI app, link your ICICI account to it, to transfer money from your ICICI account to any recipient. It’s simple and easy.
Where can I use UPI apps?
Right now, there aren’t too many use cases for UPI in place. You can use UPI apps to do person to person transfers, direct to a bank account. So these UPI apps are convenient for paying your rent, and some shops that sell high value items also allow you to make payments via bank transfers, and these will also be accessible. We’ve used IMPS to pay movers and packers, so that’s another scenario where UPI apps will be useful. However, it’s ease of use means that it should see wider adoption soon.
Thanks to its investment in PhonePe – released in partnership with Yes Bank – Flipkart is going to start supporting UPI for shopping soon; other online stores are likely to follow suit, so you should be able to use the UPI online across major players with ease. Although the implementation isn’t known yet, Flipkart will likely send a payment request to your UPI ID which you will have to authenticate on your phone to complete the transaction.
Why not use a debit/ credit card instead of UPI apps?
Couple of reasons. First up – let’s say that you need to pay a friend back for lunch, and need to send them some money. You can’t do that with a card. UPI apps are going to be very useful in peer to peer scenarios. Paying your landlord is another scenario where it’s convenient and where cards won’t work. But what about things like paying your utility bills, or online shopping? Cards work there, but you have to enter a lot of details to get it to work – you need to enter your card number (long string of numbers to remember) and then you have to enter a CVV, and your name, and the expiry date, and then you have to enter your OTP to complete a transaction.
That’s a lot of details to keep typing in to get your lunch. With UPI apps, you’ll have to enter your virtual ID which is short and simple, and then you’ll have to enter an mobile pin (MPIN) or one-time-password (OTP). It’s simpler, faster, and still as safe.
Do I have to have a bank account to use UPI apps?
Yes. The UPI app has to be linked to a bank account to send or receive money.
Are there any charges for using UPI?
With UPI, you’ll be paying the IMPS fee of Rs. 5 plus service tax. It’s what you’d pay if you were to use netbanking anyway, there’s no additional fee for using UPI.
Why is this better than using a wallet?
One question that comes up a lot is whether UPI is like a mobile wallet, and whether the UPI apps are going to remove the need for mobile wallets. The answer is not really, in both cases. Yes, the UPI removes a lot of the inconvenience that’s been typical for netbanking, which makes it similar to a mobile wallet. However, mobile wallets have been around for a while and have pretty sophisticated systems for payments with linkages to a number of services. Banks can, and will, catch up, but the UPI has a much broader scope and isn’t really comparable to a mobile wallet. On the other hand, mobile wallets could also benefit from the UPI in the long term – it could be used solve interoperability issues between services, and it could be used as an easy way to top up your wallet, once the NPCI opens up UPI to wallets.
Why bother with a wallet at all then? It’s an additional layer of security – wallets have a transaction limit and a total size that are both relatively low – if you made any mistake or someone misused your account, you wouldn’t lose too much money. Prepaid services can also be a way to keep a check on the total amount of spending you do – say you assign Rs. 5,000 per month as your order in budget, and then only use a wallet to, say, make payments for food. That said, the UPI will have an impact on wallets as well, even though it is not likely to kill them off either.
Wondering where to download the UPI apps from? We urge you to read this article! And guess what? The beauty of the UPI system is that you can register on (for example) the Axis Bank UPI App, but link any of your bank accounts, whether it is HDFC Bank, or Union Bank!! Read away and download the app today! We are keen on ensuring that you have a seamless experience when it comes to making cashless payments to TLL –
While mobile wallets have capitalised on Prime Minister Narendra Modi’s demonetisation drive and emerged as the big gainers, the government-backed Unified Payments Interface (UPI) had been a no-show until a recent marketing push by the government. Despite being a platform that could have solved the cash crunch, UPI hasn’t really got the kind of traction it probably deserves among both consumers and merchants.
UPI allows you to make payments directly from your bank account, just like you can pay using a debit card, by netbanking, or via a cheque. You need to have a registered mobile number with your bank, and this is used to verify your account. When you sign up on a UPI app the system takes the requisite information courtesy your mobile number. Once your mobile number is verified with the UPI app, you can create your Virtual Payment Account (VPA) and an mPIN to start making transactions using the service.
(Also see: All You Need To Know About UPI)At present, around 30 banks have joined the UPI platform, with more than 20 UPI apps already available on Google Play and Apple App Store. The beauty of the UPI system is that you can register on (for example) the Axis Bank UPI App, but link any of your bank accounts, whether it is HDFC Bank, or Union Bank. Some UPI apps also act as mobile wallets, while others allow users to make purchases, such as mobile or DTH recharges, using the UPI. These include ICICI Bank’s Pockets app, and the Flipkart and Yes Bank-powered PhonePe.
(Also see: How the Unified Payments Interface Will Evolve)
Making transactions via UPI apps entails a charge of Rs. 5, plus service; this is the amount banks charge for making payments via IMPS netbanking too, which makes sense, since IMPS is actually the backbone of the UPI.
Links to Download UPI Apps
1. SBI Pay: Android
4. Axis Pay UPI App: Android
5. Union Bank UPI App: Android
6. PNB UPI: Android
7. PhonePe: Android
8. Canara Bank UPI – eMpower: Android
9. United UPI: Android
10. Andhra Bank ONE – UPI App: Android
11. UCO UPI: Android
12. Bank of Maharashtra – Maha UPI: Android
13. Vijaya UPI: Android
14. South Indian Bank – SIB M-Pay (UPI Pay): Android
15. KBL SMARTz (UPI): Android
16. OBC UPI PSP: Android
17. UPI Bank Transfer with Friends: Android
18. DCB Bank UPI App: Android
19. Lotza – UPI: Android
20. TranZapp – UPI: Android
21. CSB UPI: Android
Hope you guys are doing well 🙂
Our customer story for the month of December is rather interesting and we thought to share the same with you 🙂
We got a call from a dear Patron saying that his father has a Mulberry office bag which he has been using since the last 30 years, that he needs to get restored and refurbished! We were more than happy to take the order up!
Check out the magic that we worked on his bag :
- #Patchwork #tear #repair The area around the latch was torn, so we did some patchwork with a leather of matching quality and colour as below:
2. #broken #leather #handle #repair The handle of the bag was torn and broken, look how we beautifully stitched it up to perfection!
3. #leather #cleaning #colour #touchup #restoration #revival At TLL, we understand your needs and possess a great aesthetic sense! Understandably we wanted to retain the rustic/vintage look and feel of the bag, so we touched-up the worn off areas with matching colour pigment, instead of recolouring the whole bag!
4. #scuffed #edges #restoration #leather #touchup #recolour Not to mention, we beautifully touched up the worn off edges too 🙂
5. #lining #cleaning We also cleaned up the grubby insides of the bag 🙂
6. #bartack #stitch We also put a bar tack stitch on the belt holes to prevent them from growing bigger 🙂
#handbagspa #leatherspa #leatherlaundry #leathercare #leatherrepair #asgoodasnew #delhi #mumbai #mulberry #cleaning #colouring #repair #restoration
We received a Louis Vuitton leather handbag from a patron, who was eager on getting it fixed as soon as possible! It had several symptoms and we had solutions to offer for each and every one of them 🙂 Check out what we did!-
Symptom 1 : The bag was soaking wet since it had fallen in a swimming pool at a party a couple of days back! Growth of mould and mildew was inevitable!
Treatment 1 : Our expert technicians dried up the bag and then applied an extensive 3 day anti-fungal treatment on the whole bag! Our colour matching experts also touched-up and spruced up all the plain leather parts of the bag with matching colour pigment! Check out the transformation below-
Symptom 2: The handle of the bag was broken!
Treatment 2: Our skilled stitchers stitched up the handles of the bag to perfection! Check out the transformation-
Symptom 3: The rivets holding up each side of the bag had come off and become dysfunctional! The bag had opened up on each side!
Treatment 3: Our skilled repair specialists were unable to punch the old rivet back! They however skilfully punched in new rivets (matching with the old ones in size, shape & finish ) on each side of the bag to bring back the original look! (This ofcourse was done after several back and forth discussions with the patron :)). Check out the transformation below!-
We finally refinished the bag and packed it professionally 🙂 The end result was an awe-struck customer!
#leatherlaundry #leathercare #leatherrepair #delhi #mumbai #antifungal #leathercleaning #drycleaning #handle #repair #asgoodasnew #colouring #restoration #revival
Maintenance of your leather handbags is very crucial, if you want to enjoy them for a longer period of time! Having spent a fortune on them , it is but natural to get concerned about the well-being of your leather carriers! Below are some storage and preservation tips to follow-
HOW TO CLEAN
– The general principle is simple: remove dirt build-up by wiping down with a cleaner made specifically for the leather in question.
– Most labels like Bally and Coach have their in-house leather care range, or they will endorse a particular brand, as in the case of Mulberry, so always ask the boutique assistant for care tips and recommended products.
– Remember the hardware. Some bags have precious metal-plated buckles or chains. Always ask the boutique assistant for care recommendations.
– Every other day, give your bag a brisk sweep with a soft dry cloth—this won’t take more than a few minutes, but will go miles towards preserving the appearance of your leather.
HOW TO CONDITION
– Think of conditioning as moisturiser for your leather, which will dry out over time. To prevent flaking and wrinkling, dab a dollop of conditioner on a soft cloth and rub gently all over.
– Try mink or neatsfoot oil, which simulate and supplement the natural oils of leather. Leave on for 10 minutes, then wipe off the excess. Dry thoroughly in an airy room.
– Condition every month or so to keep your leather looking its shiny best.
HOW TO WEATHERPROOF
– Leather is permeable and can never be entirely waterproof, so avoid toting your favorite Givenchy Nightingale in bad weather. Nonetheless, there are beeswax creams which function as a barrier against water.
– Word of caution: beeswax may alter the hue of dyed leather, so test first on an inconspicuous corner.
– A more breathable but less effective alternative: a spray protectant, which is virtually invisible on your bags.
HOW TO STORE
– Stash your bag in its original dustbag and fill it with stuffing—use butter paper, never newspaper, which will smear— to maintain its shape.
– Keep the dustbagged product in its original box, along with packets of silica gel so your bag doesn’t get damp.
– Air once every two weeks to halt the growth of mold.
– Rotation is key. Everyday use of your bag will wear it out, so switch things up every month.
SOME FINAL TIPS
– Let water spills dry naturally. High-heat measures like using a hairdryer will only cause the skin to crinkle beyond salvage.
– Prevent color transfer by consciously resisting the urge to rest your bag against your jeans. Bring it back to the boutique immediately if your bag gets stained.
We got a customer query as below:
‘I want to get my bike genuine leather seats coloured and tone matched
If you can help than pls revert back…..’
He and his father were avid riders and also collectors of vintage bikes 🙂 He had earlier got in touch with the vintage bike company itself, to get his beautiful cognac leather seats reconditioned. Unfortunately they applied a dark polish on all the seats, and changed the colour from a pleasant yellow brown to a ghastly black brown, below are some pictures! He was evidently upset.